|
PC Remote
Support
Why take your PC to town
when we fix it quickly on the
Internet?
Safe
& Secure
Professional
Quick &
Simple
_______________________________________________________________________________
Service Options
Easy
Instructions
How it
works
F.A.Q.
Terms
& Conditions
Get Remote
Support
Now
_______________________________________________________________________________
The best way to fix your
PC problems
Our PC Specialists
can remotely work on your PC over the Internet
to fix most
software-related problems
& some hardware
problems too. We fix and clean all
viruses,
malware, spyware &
adware. We will
secure your PC against Internet
threats.
We perform PC health checks,
carry out maintenance & house-keeping tasks
& remove
unwanted programs. You
will save money, time & headaches by using our
skilled,
reliable & efficient Remote PC
Support Service.
List of Spyware
& Malware we remove
_______________________________________________________________________________
Remote Support Service
Objectives
Overview
I aim to provide
the highest quality remote computer repair
service in the world.
I aim to make our Computer
Repair services affordable to as many people
globally as
possible.
I aim to take steps to gain
the trust and confidence of our online customers
and thus to
win their ongoing future loyalty
to us.
I aim to provide a highly
innovative service and to continuously improve
on that service.
More Than Just
words
It is not enough for me to just use
terms like "highest quality remote support" or
to use words
like "trust", "loyalty" and
"innovation". I will try to explain why I
believe we are justified
in using these
terms; and why I believe this web site is
superior to that of the competition.
The Techie/Communications
Gap
I believe that slogans and labels such as
geek, nerd, anorak, boffin and trainspotter
exist for
a good reason. The word
"geek" stems from the 16th Century German word
"geek" meaning
freak or simpleton.
William Shakespeare used the word geek for the
first time in the English
language in his
play "Twelth Night". I have worked in
Information Technology for 19 years
and I
have always felt irritated when referred to as a
geek. I my experience a true geek
is
likely to have a good proportion of the
following personal attributes:
an unkempt
beard
(not me, but my office colleagues always remind
me when I get
slack
with the morning shave)
glasses or
contacts
(yes, I wear glasses but I prefer to think they
make me look
like
Clark Kent)
spots and
pimples
(a condition aggravated by poor diet (burgers
and pizza),
bad
personal hygiene and lack of sufficient physical
exercise
awkwardness
(many socially awkward teenagers and young
adults seem to
do
well in subjects that require less interactive
people skills).
Me?
I'm told I'm a good all-rounder and generally
multi-talented.
aesthetically
deficient most geeks that I
have known, both as a student and a
professional
seem wholly unable to appreciate things
unrelated to logic
and
technology. For example many of them can't
dance, sing
or
play a musical instrument. Also (perhaps
the most important
point),
a geeks written and spoken language is often
highly
underdeveloped,
limited to short acronyms, technical buzz words
and that
dreadful
??? of the modern age - text speak.
Examples are:
OMG (Oh My God), AYSOS (Are You Stupid Or
Something)
and
ASL (Age/Sex/Location?). This is the birth
of a knew
language
that threatens to stifle the lyrical, almost
musical artworks of
people
such as William Wordsworth and William
Shakespeare.
academic
brilliance
Many academically brilliant scholarly types
somehow manage
to
end up being ostracised by their peers. An
extreme example of
this
might be bullying in our schools.
Now that you have read all
that negative stuff about geeks please take a
few minutes to
look at some real world
examples of techies with terrible language and
communications
skills. I cannot place
hypertext links to these web pages here because
I might get penalized
by the Google search
engine and get dragged down into the quagmire of
hundreds of poor
quality web pages that
abound on the Internet. When is someone
going to bring out a
browser that has two
modes of operation - one for all web sites and
one for just good
quality web sites with
established page rank? I know that this
web site would be placed
much higher up the
search engine rankings id surfers could weed out
and eliminate all the
dingy and dodgy pages
out there. Just take a look at
these:
check back soon
Enough
ranting about geeks with spots. Why else
do I think this web site provides
high
quality? Well the content is not
only accurate but also honest and reliable
advice.
Now then, the chances are that your
personal knowledge of computing is quite low
(or
you wouldn't be considering Remote
Computer Support would you?) and so to a
large
extent you will have to take my word
for this. It pains me when I observe other
computer
support sites offering dodgy deals
with blatantly misleading claims and
descriptions.
Many of them (for example many
resellers of registry cleaning programs) have no
idea
how their products work or indeed if
they are any good at all. They are only
there to make
a profit and do not care about
the quality or accuracy of their software -
someone else wrote
it and said it was good
and that's good enough for them. These are
little short of scams.
Some advice about Registry
Cleaners
On this website I always try to
recommend the best all round solutions. I
have tried many of
them (at lest 20) but
there are probably hundreds of them
available. In my experience there
is no
such thing as an excellent free registry
cleaner. There may be some good ones but
I
haven't found any yet. There are
claims that poor quality registry cleaners can
do more
damage - particularly the free ones -
which often have disclaimers hidden in the small
print
when you download them. Investing
in a top quality registry cleaner such as Max
Registry
Cleaner is an important part of your
computer maintenance and an essential defence
against
web nasties. The Windows
Registry is a highly complex and specialised
part of the operating
system. I have
read a little about their mysterious inner
workings and believe me it is heavy
going -
even for a technically literate person. My
strong advice is not to meddle with
the
registry at all - let a good registry
cleaner do it all for you; keep it well oiled as
it is an
important cog in your Windows
machine.
It must take vast amounts of
specialised knowledge and programming skill to
develop a
world-class registry cleaner.
Why would anyone give such a product away?
Someone once
said "There's no such thing as a
free lunch" and that is so true where Registry
Cleaners are
concerned. Many are
peddled as being free but then when you run them
they claim to find
hundreds of problems and
refuse to fix some of them unless you pay for a
license. Many
free software programs
(not only registry cleaners) are programmed with
hidden pieces of
code that attempt to make
alterations to your Computer and Internet usage
in order to
"steer" you into spending money
elsewhere online. Some small print Terms
and Conditions
(which most people never read)
contain stipulations that by downloading the
software you
agree to this, that and the
other extra things. This is how the
peddlers of "free" registry
cleaners hope to
pay for lunch.
I admit that at first
glance this website might look very similar in
content to several hundred
others that offer
Remote Support and / or Windows computer
maintenance. I have
observed that most
of the "others" are prepared to sacrifice
quality and reliability for
the lure of
profits. Many do not proof read their work
which indicates sloppiness and
lack of
attention to detail - do you really want to let
them loose on your comuter to fix it?
In that
respect we are already innovative. I have
several innovative ideas about how best
to
provide a quality remote support service to my
growing customer base. All will
be
revealed in due course. You may have
also noticed that the page design of this site
is
somewhat irregular. I have tried to
give it an innovative custom look and feel
and have
made every effort to abstain from
adding too many "bells and whistles", flashes
and popups.
I try not too cram too much into
a page for 3 good reasons...
1) The
majority of visitors to this site will have
poorly performing computers
and are
probably
experiencing an abnormally slow Internet
connection. The more
graphics,
scripts and whizzbang wollops a page has -
the longer it takes to load into a
browser -
particularly if that browser already has bad
performance due to cookies and
malware.
2) Techies (or geeks if
you prefer) often make the mistake of assuming
that visitors to
their website have a clue about what they are
talking about. Their visitors will
soon
become
irritated by use of jargon, intrusive popups and
hard-to-follow menu
systems.
That is why
I have a giant button right at the top of my
front page labelled
"Connect Now" in red. It is the first
thing a visitor sees and it is the main thing
that they
are likely
to need.
3) Notice that my web page
content is very "tightly themed". This
means that visitors to
my
site are
guaranteed that everything on the site is put
there to help them with
Windows
computer
problems as quickly and easily as
possible. The little advertising space
that
I do have is
geared towards similar wesbistes, products and
services. I don't
think
that my
visitors are going to be very impressed if on
one page of my site I offer to
fix
their computer
problems and on another page I tempt them to
download a dodgy
free
registry
cleaner or try to get them to download free
music, or go shopping for
clothes.
How will I win the
loyalty and trust of my online
visitors?
I want all of my
visitors who become customers to feel satisfied
that they have received the
best possible
service at an unbeatable price. Then they
will return when their computer
next requires
a service - typically twice a year.
Alternatively I could charge them double,
not
do the work properly and not give a hoot about
whether they return. I want them
to
tell their friends and families how good this
website is.
The default behaviour of all
forms will be to NOT include visitors in
mailshots or newsletters.
We will have a
clear Privacy Policy which will reassure
visitors that their email address or
any
other personal item of data will NEVER be used
for any other reason than for its agreed
and
intended purpose.
Why is our
Remote Support Service the best there
is?
Because we are
diligent and we don't cut corners. We do
the job the right way so that
your
computer wont get more problems a few
weeks after we have fixed it.
We don't
charge by the hour or minute like many Remote
Support companies.
We charge one fixed low
price and we connect to you repeatedly until the
job is complete.
Up to a maximum total of 5
hours.
Our Remote Support Service
includes all of this (and more as the need
arises):
Full Spyware/Malware/Virus
scanning and removal
Windows
Registry Clean
Windows Registry
Defragmentation
Windows Disk
Cleanup
Full Disk
Defragmentation
Installation and
configuration of the World leading Firewall -
ZoneAlarm
(unless you wish to keep your
existing firewall)
Installation and
running of several excellent Windows cleaning
programs
(you can continue to use these when
we have gone)
Installation and running of
several excellent Windows tuning
tools
(you can continue to use these when we
have gone)
Removal of all unwanted
popups
Complete Browser Repair for all
makes of Browser including Microsoft Internet
Explorer
and Mozilla Firefox
Fixing of
slow startup and slow shutdown
problems
Internet access speed
optimisation
Windows Updates checked,
enabled and applied
Removal of unwanted
programs and desktop icons
Help and
advice with backing up your valuable files and
data (such as photos)
_______________________________________________________________________________
We use the best Remote Support
tools
available
Instant
Housecall Remote Support
Software
The software
that we use to provide Remote Support to our
online customers is a
World leader in the
field of Windows Remote Support. There are
many Remote
Support software products
available - ranging from free to
several hundred pounds
for a professional
license.
For all round features
Instant Housecall wins hands
down.
I have personally
evaluated at least 6 of them and read about the
rest. Top technical
Support
Service, fast and robust and can be used with
any Web Browser, not just the
common ones
like Internet Explorer and
Firefox.
Instant Housecall works
seamlessly with any firewall as well as
any web browser.
The free
programs cannot do this - they are more
clunky and troublesome than the
professional
alternatives.
Instant Housecall has many
awards, not least 5 Stars from
Download32.com
See Download32.com
Review
_______________________________________________________________________________
Unattended
remote access & Attended remote support in a
single powerful tool.
Instant Housecall lets
you securely access remote PCs without
pre-installed software.
Reboot into safe
mode, auto-reconnect, track session history,
Vista/UAC and more.
Software
Description:
Deliver attended
remote support and access unattended computers
with a single
powerful tool.
Instant Housecall is the
award-winning remote access and support solution
that lets
you view and control remote PCs in
seconds. Deliver support to attended
PCs
on-demand, or remotely access unattended
computers on an as-needed basis.
Works
securely through firewalls from anywhere: your
office, home, customer site,
and Internet
cafe without pre-installing
software.
Features include: Invitation only
access, Wait for Specialist to sign-in, Reboot
remote
PC into safe mode, Auto reconnect,
File transfer, Chat, Accept online
payment,
Session history, Revenue Reports,
Branding, SSL Encryption, Vista and UAC
support.
Instant Housecall consists of the
"Administrator Control Panel", "Specialist
Sign-in",
"Customer Applet/Hotline", and your
"Webspace" branded for your business.
Instant Housecall is highly
customizable, boasts powerful features, and is
remarkably
easy to use. Increase sales,
expand your market reach. Deliver remote
support
anywhere in the world. Get your 15
day free trial now and support an
unlimited
number of PCs.
There are no special
requirements other than an Internet
connection.
Instant Housecall even works over
a dial-up Internet connection!
This software
is designed to run on the following operating
systems:
Windows 2000, Windows, Windows 2003,
Windows 95, Windows 98,
Windows Vista,
Windows XP
_______________________________________________________________________________
Get Remote Support
Now
_______________________________________________________________________________
Oracle
database administration
Database Specialists
remote DBA services acts as an extension of your
in-house DBA resources,
providing superior
remote database administration, management and
optimization services and
access to Oracle
expertise when you need it.
_______________________________________________________________________________
| 
