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                                        Remote Support Options
     We fix any Windows PC connected to the Internet, anywhere in the world! 


There are 6 options to choose from, ranging from a FREE basic half hour checkup to £85 for the top
Option 5 which
takes 4 hours.  The majority of people benefit most from Option 4.  
Most of the work
we do is planned in advance so we waste no time deciding what to do.  We follow careful procedures &
we always ensure that your PC system state is backed up before we start work.
Option 4 & Option 5 will fix all PC software problems in most cases.                Guaranteed


Remember!  You can easily disconnect us by pressing function key F12.
We can't get back in until you click INVITE again.
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               Get Remote Support                                                     How it works

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Option 1   Basic Checkup
                    30 minutes                                                                     Free
A Specialist will analyse your PC.  You can ask questions using your keyboard.  We offer tips & advice.
We will clean up what we can while
connected.  This option is perfect if you want a quick demo before
choosing to purchase another option.

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Option 2   Full Checkup               1 hour                                                                                  £15
A Specialist will analyse your PC.  You can ask
questions using your keyboard.  We will offer tips &
advice.  Includes basic Windows
housekeeping tasks & system assessment.
You'll likely see PC performance improvements & receive valuable tips & advice.  
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Option 3   Full Cleanup                2 hours                                                                          £30
Includes everything in Option 2 PLUS.... full disk cleanup, disk defragmentation, virus & malware scan
& removal, removal of unwanted programs & icons if time allows.  How far we get depends on your PC.
Your PC will be faster & display fewer irritating popup messages.  The best option for a low budget,
but not recommended for a badly infected or low performance PC.

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Option 4   Advanced Cleanup         3 hours                                                                         £65
Includes everything in Option 3 PLUS..... full virus, spyware & malware scan & clean up.
Registry cleaning. 
Use of advanced software that we install for you.
  Extra work is done if time allows.
You'll see a big improvement in PC speed and operation.  Startup & Shutdown will be much faster.
Your PC in general will be faster & easier to use, more secure & more stable.  Worth every penny!

This option includes our Service Quality Guarantee

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Option 5   Top Service                  4 hours                                                                          £85
Includes everything in Option 4 PLUS..... more time to remove unwanted "nasties" from your system.
This option is recommended if you suspect that you have many small problems with your PC, or it is older
than 3 years & has never been serviced, or it is infected with one or more serious viruses or other threats.
We also run through the Windows 'Remove Programs' utility with you to help decide what can be
removed.  Removing unwanted programs is a good way to bring new energy to your PC.
Most users are wary of
this as it is dangerous if not done properly.     

This option includes our Service Quality Guarantee
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Option 6    Trouble Shooting         1 hour                                                                          £25
This option is useful if you have an unusual problem you want us to investigate.
Option 4 & Option 5
will fix the majority of PC performance & security problems.
In most cases these are the best options to choose for longer term PC stability & peace of mind.

This option includes our Service Quality Guarantee
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                            Get Remote Support                                How it works

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